- General
- We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website.
- It is your responsibility to read the terms and conditions, entering into a transaction with Icon Lifesaver Ltd. will signify your acceptance to be bound by our current terms and conditions. These are the only terms on which LifeSaver products may be purchased, offered or provided. Any attempt by the customer to use its own terms and conditions of purchase shall be void.
- These terms and conditions will apply to all transactions placed online, by e-mail, telephone or by post with Icon Lifesaver Ltd. Please read the terms and conditions carefully before placing any order. All transactions with Icon Lifesaver Ltd will be governed by these terms and conditions.
- Failure or delay by Icon Lifesaver Ltd in enforcing or partially enforcing any provision of terms and conditions shall not be construed as a waiver of any rights.
- Definitions
- All references to the ‘company,’ ‘us,’ ‘our,’ ‘we’ or ‘Lifesaver’ means Icon Lifesaver Ltd.
- All references to ‘you,’ ‘your,’ the ‘user’ or the ‘customer’ mean the person or persons, using the website, making a transaction such as a donation or purchasing goods or agreeing to purchase goods, from Icon Lifesaver Ltd.
- All references to the ‘Website’ shall include reference to all URL’s owned by Icon Lifesaver Ltd.
- ‘Business Day’ means a day other than a public holiday, a Saturday or a Sunday on which commercial banks are open for general business in London, England.
- ‘Transaction’ means any donation made by, or contract to purchase goods entered into by, a user of the website with Icon Lifesaver Ltd.
- ‘Communications’ includes communication by telephone, fax, email, mobile phone text message and postal or courier service.
- ‘Deemed day of receipt’ can only be on a business day and means, in the case of telephone communications the time and day of the connected call between Icon Lifesaver Ltd and you, in the case of fax at the point of the sender’s time and date stamp if between 9 am and 5 pm on the UK’s time zone and if outside those hours at 9 am on the following business day, in the case of email at the point of the sender’s time and date stamp if between 9 am and 5 pm on the UK’s time zone and if outside those hours at 9 am on the following business day, in the case of mobile phone text message at the point of the sender’s time and date stamp if between 9 am and 5 pm on the UK’s time zone and if outside those hours at 9 am on the following business day, in the case of postal service two business days after the proven date of posting, and in the case of courier deliveries at the time and on the date recorded when the communication was signed for.
- ‘Icon Lifesaver Ltd' business hours are 9.00 am to 5.30 pm on the UK’s time zone on a business day.
- ‘Goods’ means goods purchased by you from Icon Lifesaver Ltd.
- Jurisdiction, Territorial Limitations & Severability
- All transactions shall be governed by and construed in accordance with English Law and any dispute between the user and Icon Lifesaver Ltd. will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights under English law.
- If any part of these terms and conditions is held by any court of England and Wales to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
- Order processing, pricing, point & time of contract
- Orders - We are pleased to accept orders by any of the following methods: Online transaction (secure server), e-mail (unsecure), telephone, post or fax. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Maestro, Solo and Paypal. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.
- No order shall be deemed to be accepted by Icon Lifesaver Ltd. until a written acceptance of the order is issued by Icon Lifesaver Ltd. or (if earlier) Icon Lifesaver Ltd. commences to fulfil the order in whole or in part.
- All prices are shown in pounds sterling (£) and are inclusive of UK Value Added Tax (‘VAT’). VAT will be charged at the prevailing rate unless clearly stated otherwise. All prices are subject to change without prior notice.
- Pricing and Print Errors - Prices and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions. We reserve the right to alter our prices and specifications without notice.
- A transaction is concluded and creates a time of contract when Icon Lifesaver Ltd. receives your cleared funds for the donation or purchase being made. All contracts occur at the place of processing which is at Icon Lifesaver Ltd office at Hall Chase, London Road, Marks Tey, England.
- Payment terms and title to goods
- Ownership of Goods - All items supplied to the customer remain the property of Icon Lifesaver Ltd. until final payment of all sums owing in respect of those goods has been received in full by us. Icon Lifesaver Ltd. shall not be deemed to have received any payments until cleared funds are received. Upon full payment Icon Lifesaver Ltd. will despatch the goods to you and the title to those goods passes to you upon delivery.
- In accordance with our Privacy Policy Terms & Conditions and to ensure that your[credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
- With the exception of VAT, the price is exclusive of any applicable sales taxes, any other charges (including bank charges), taxes and import and export duties, all of which the customer shall pay in addition when it is due to pay for the goods.
- Delivery Terms
- Icon Lifesaver Ltd. dispatch products every working day - Monday to Friday. Excluding UK public holidays. All orders will be processed and dispatched within 48 hours of your order being made. All products are sent by standard delivery and should arrive within 3 - 5 working days.
- Every effort is made to ensure that delivery is made within the estimated time scales and within a maximum of 30 business days. If for any reason we cannot do this we will get in touch to let you know what is happening within 21 business days of your transaction with us. If there is a problem with the availability of your chosen goods our customer services staff will let you know the likely delivery date within 28 business days of your transaction with us. Please allow additional time (details on request) for the delivery of special order items.
- Icon Lifesaver Ltd. reserves the right at its sole discretion to make partial deliveries of the ordered goods.
- If you have any delivery queries, please call our customer service centre on +44 1206 580999. Items ordered will be delivered as soon as possible in accordance with the requested delivery service. Charges for the different delivery services can be obtained from our Customer Service Department.
- All delivery charges are subject to change without prior notice.
- Should you live in a remote region, there may be an additional shipping charge. We will contact you prior to despatch should this be the case.
- In the event of any goods delivered by us being, damaged in transit, orders deficient of items shown on the delivery note, or failing to match the items ordered by you, then such details must be notified by you to us within seven business days of receipt in order to make any claim for compensation or replacements from us under our warranty see clause 8. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory and as a complete delivery in full consideration of the transaction.
- We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company’s appointed carrier. Liability in such cases is limited to the value of those items, which are shown not to have been received by the customer.
- Customer Feedback, Compliments & Complaints
- Up to 3 months after receiving your goods we may send you a communication inviting you to review your purchased goods or our customer service, such communications shall comply with our Privacy Policy Terms & Conditions.
- Any complaint or compliment can be sent to our Customer Service Department. We will endeavour to deal with your complaint within five business days of the deemed day of receipt. In the event where we cannot resolve your complaint immediately we will advise you within 14 business days of the steps we will undertake and the likely timescale of those steps, keeping you informed of any investigation we conduct into your compliant, so far as we are permitted to do so by the laws of England.
- Warranty & Returns Policy
- LifeSaver products comes with a 2 year warranty from the date of the transaction as defined in clause 4 (d) against defects in materials and workmanship. Should your LifeSaver product prove defective within the warranty period you should return it to the retailer that you originally purchased it from. Icon Lifesaver Ltd. will at its sole discretion repair or replace the damaged item(s). This warranty excludes faults caused by accident, neglect or misuse.
- This warranty does not affect your statutory legal rights under English law.
- If you purchased products directly from the Icon Lifesaver Ltd. website or by mail order you will need to contact our customer services department for a Returns Authorisation Number. Icon Lifesaver Ltd. will only accept returns where the defect is notified to us within 14 business days of delivery. Once Icon Lifesaver Ltd. have been notified and provided a Returns Authorisation Number the item must then be returned with a copy of the original receipt to our customer services department for your warranty to be effective within 28 business days. Please include a note clearly indicating the defect. Please ensure the product has been emptied before return.
- If you find a fault with a newly purchased product please return it to the retailer that you originally purchased it from within 28 days and include a note explaining the defect. If the retailer is unable or unwilling to assist you please contact our customer services department for a Returns Authorisation Number. The item must then be returned with a copy of the original receipt to our customer services department for your warranty to be effective. Please include a note clearly indicating the defect. We will exchange the item or refund the full cost, including any delivery charges incurred, at our absolute discretion in accordance with our warranty policy.
- When returning faulty goods be aware that any refunds or exchanges may take up to 10 business days.
- We recommend that all items be returned either by SPECIAL or RECORDED postal delivery or courier with adequate insurance. We advise you to make a note of the tracking number, and to provide your contact details on the reverse of package used to return goods. We cannot accept any responsibility for goods not received by us.
- Refunds of delivery costs will only be paid for the return of faulty goods if we have been advised of the problem within 28 days of purchase.
- Please note that any exchange or refund for any new and unused LifeSaver products once they have left our premises is at our sole discretion.
- Limitations on Liability & Indemnity
- Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under English law.
- We will use reasonable endeavours to verify the accuracy of any information on the website but we make no representation or warranty of any kind, express or implied, statutory or otherwise, regarding the contents the website.
- We make no warranty that the website or the server that makes it available, are free of viruses, or that its content are accurate. We will not be responsible or liable to you for any loss of any kind, from action taken, or taken in reliance on material, or information, contained on the website.
- Except for the Warranty provided in clause 8 any other indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under English law.
- Icon Lifesaver Ltd.’s employees or agents are not authorised to make any representations or warranties concerning Icon Lifesaver Ltd.’s Products including but without prejudice to the generality of the foregoing the quality of the Products fitness of the Products for a particular purpose of the customer or their compatibility with any other products unless (a) confirmed in writing in a contract or (b) agreed between the parties in writing by way of variation of a contract and these terms and conditions. In entering into a transaction with Icon Lifesaver Ltd.’s the customer acknowledges that it does not rely on, and waives any claim for breach of, any such representations which are not so confirmed.
- Any advice or recommendation given by Icon Lifesaver Ltd. or its employees or agents to the customer or its employees or agents as to the storage, application or use of Icon Lifesaver Ltd.’s Products, which is not (a) confirmed in writing in a contract or (b) agreed between the parties in writing by way of variation of a contract and these terms and conditions is followed or acted upon entirely at the customers own risk and accordingly Icon Lifesaver Ltd. shall not be liable for any such advice or recommendation which is not so confirmed.
- We will not be liable, in contract, or tort (including, without limitation, negligence), other than where we have been fraudulent or made negligent misrepresentations.
- Notwithstanding the above, our aggregate liability (whether in contract, tort or otherwise) for loss or damage shall, in any event, be limited to a sum equal to the amount paid, or payable by you, for the goods purchased from us by a transaction.
- This clause does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights, under English law.
- In accordance with our Privacy Policy Terms & Conditions we will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you to us.
- Force Majeure
- We shall not be liable or be deemed to be in breach of contract by reason of any delay in performing or failure to perform any of our obligations where such delay or failure is due to any cause beyond our reasonable control, and in such circumstances we shall be entitled to a reasonable extension of time for performing such obligations. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond our reasonable control; Act of God, explosion, flood, tempest, fire or accident; war or threat of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of Icon Lifesaver Ltd. or of a third party); difficulties in obtaining raw materials, labour, fuel, parts or machinery; power failure or breakdown in machinery, material breach of contract or other default of our suppliers or sub-contractors. If by reason of such circumstances it shall become impossible within a reasonable time for us to wholly or partly supply the items ordered then the customer’s liability will be limited to the value of the items already supplied together with any associated reasonable delivery charges.
- Privacy Policy & Security
- Please see our Privacy Policy Terms & Conditions.
- We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence.
- Intellectual Property Rights
- You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times our property. We do not give any implied licence for the use of the contents of this website.
- You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of content of this website is strictly prohibited and you agree not to infringe or enable others to infringe our intellectual property.
- Consumer Protection (Distance Selling) Regulations 2000
- You have a right to cancel your order within seven business days following the day after the date of delivery of your goods purchased via a transaction with us, for any unused item purchased through our website under the distance selling regulations for a refund.
- Should you wish to cancel any order, you can e-mail, fax or write to us quoting your order number. All goods are returned at your own expense unless the item is deemed faulty and our warranty under clause 8 applies, in which case we will refund the cost on receipt of the goods.
- Providing the goods are received back in an unused condition and in their original packaging with all accessories, you will receive a refund within thirty business days of receipt of the goods by us.
- Third Party Rights
- The Contracts (Rights of Third Parties) Act 1999 will not apply to this Agreement and no person other than the Parties will have any rights under it. The terms of this Agreement may be varied, amended or modified or this Agreement may be suspended, cancelled or terminated by agreement in writing between the Parties or this Agreement may be rescinded (in each case), without the consent of any third party.
I backpack a lot. After a recent trip where I ran out of water and the only source I could find looked a bit dodgy, I decided to ditch my standard filter and go purifier. First time out last weekend on the same mountains I'd previously had issues with water quality, the difference was obvious. The water from the wayfarer actually tastes better for a start. The dodgy water source was drinkable and I can honestly say no bad stomachs at all. I wouldn't have trusted my previous filter here and in fact went without previously. It's the way forward from here on for me.
Been through 2 in 2 years.
Helpful hints
1. Never pressurize too much as this will just pop off and be unfixable
2. The plastic insert will break off as soon as you touch it
3. Try not to ever touch this once you fix it
4. If it does break you can still use the jerrycan in an emergency by inserting a pen in to the hole and opening the tap using as a handle
We have limited space in the campervan and I wasn't sure about the quality of the drinking water on some sites after reading reviews, so the cube gives us peace of mind. Easy to use, easy to setup, pure drinking water.
This is a great piece of kit for those who like to be prepared. For hikers or those wild camping this is something that should be kept in your backpack when out and about in case of emergencies. If, for whatever reason, you need to drink water that you have found in nature rather than carried with you, from a stream or pond for example, you need something like this. The filter removes viruses, bacteria, parasites, chemicals, microplastics and heavy metals leaving you with safe drinking water. It is really easy to use. Simply fill the bottle from the located water source and then drink as normal through the straw in the cap and the filters inside to the rest
In an emergency this little filter could save your life. Highly recommended for any adventurer. My only criticism is the cost. This is £174.99 (at the time of writing) which seems very expensive. Yes this could save your life however other options are available for a good chunk less in price than this. Due to the lack of value for money I have reduced my rating by one star.
LifeSaver Bottle Portable Water Filter and Purifier:
I've been aware of this product for about 10 years now but it may be much older.
You don't necessarily have to drink straight out of the bottle. You can pour the filtered contents in to something else if you like. Therefore using the 'Lifesaver' as a through-filter.
If you are in a desperate situation or can't get water in to the bottle easily, you can use the sponge at the bottom of the bottle to soak up water and then squeeze the contents in to the bottle. This may not be appealing, but I did say if you are desperate. So for example, if there is a shallow puddle on the side of the road that you can't get the bottle in to and no other water source nearby. You can dip the sponge in to the puddle and then squeeze the contents in to the bottle before following the pressurisation steps.
Because this is made out of plastic, you will have to be careful with it if using it out on the field. The last thing you would want is for it to crack.
I think the long term use-case of this product makes it worth while if you spend a lot of time out doors and are maybe traveling light. You will get a lot of use out of it before you need to buy replacement filters.
A most to have if you love overlanding, camping, out door activities or as simply as road tripping, great products made of Hight quality food grate plastics and the water activated charcoal filter makes the water taste delicious and refreshing
I do recommend this lifesaver Jerry can
Wayfarer is a great addition to my Jerrycan, When I am backpacking, it is light and compact and is easy to use always knowing the water is safe to drink.
This is a great Prepper item to have at my disposal. I've taken it apart to see how it works and I believe the claims are accurate and I am confident it will be effective at making scavenged water safe to drink. In addition to this I think its built to a very good standard ensuring its outdoor and rugged capabilities. The only negative aspect per se its its sheer size and weight.
A great filter rapped for longer storage, guaranteed freshness
A great addition to your hiking, camping, or a bug out bag. Lightweight quick and easy to use filtering water into storage bottles or bladderpacks.
You may find cheaper but do your research for performance. I also have the Lifesaver Cube which is also great.
Unfortunately the tap was faulty on our Cube, however the Lifesaver customer service was excellent and they immediately despatched a replacement.
Happy to recommend this product and the company, hence five stars.
Quickly despatched and excellent product.
This is a very well-engineered filter and purifier bottle. The operation is simple: just unscrew the bottom, fill it with water, screw it back on, and use the inbuilt manual pump. The main filter is supposed to be good for 6000 L and the activated carbon filter for 250 L. A replacement carbon filter is about £8, and the main filter is about £90, so if you are planning long-term use, you will need to factor these costs in. The price at the time of review is £174.99, which is at the higher end but I believe it's resonable given the robust construction and simple design with minimum moving parts to get the job done.
I'm a water filtration geek! Not even embarrassed about it. I've been interested in it since childhood, this interest has been spurred by a love of exotic fish, exotic plants and exotic travel! So when I was offered the opportunity to test this, I was particularly interested.
The notion of a water bottle, capable making any water potable, is like magic. It's easy to filter out the bigger stuff, the particulates, but removing the tiny stuff though, the nematodes, the protozoan cysts, the bacteria, is a lot more challenging. Then there is tinier stuff still, and the various chemicals and heavy metals, that just cannot be filtered out using traditional means.
In my home, I have the luxury of space, and can accommodate various systems. I have a three stage mechanical filter, followed by a reverse osmosis filter, and that is for water that is already safe to drink.. This is for the benefit of my plants though, not me. I just drink the tap stuff!
When travelling, lugging such a filtration system about is not practical. I have examined various options, including the famous "LifeStraw", but I was intrigued by this more elaborate option. Unfortunately, upon receipt I quickly came to the conclusion that this was next to useless for me.
First the positives. This is a seriously well-made product, super tough and durable, very substantial. The filtering mechanism works well, it's very easy to fill, the pumping action feels sturdy and positive. I cannot fault the build quality of this. 6000l is LOADS, this will last one, two, or even a family, a LONG time, like months to years. The filter elements are replaceable, which is great. I see others criticising the price, but in my opinion, those who need such a device will happily pay £174.99, and a LOT more in fact. I have no doubt that this will do as it claims, I understand the technology involved, and I have confidence in this device. I particularly like the fact that it filters a certain amount, then stops. I mean it will physically stop filtering when it is incapable of putting out safe drinking water, the membrane will clog entirely and will not pass any fluid, this offers great peace of mind as you're never left wondering about the efficacy.
Beautifully made, light water purifier for on the go or if you're out for a long run or walk where you cannot carry a lot of water with you to keep you going.
For the average person I'm not sure this is really a value-for-money purchase. Although the purifier does last for 6000l and I doubt anyone would ever get that far there is another added cost of the charcoal carts, which are pricier than most quality water bottles themselves, so again, I'm not sure who this is really aimed at. Maybe those going on an expedition to South America or something. I dunno. Although this is a great bottle, I doubt I will ever be using it to it's full potential. Excellent quality, can't state that enough, but way overpriced in my opinion.
Good enough to get you through any hike with no water reserves.... thats a fact.
Ok you know the drill, you can use this on big lakes, you can use it on streams... even slow moving streams.. you can use it on all those areas you see on the hike/bike but you can not use it on small stagnated pools, canals, etc... even the best filter would not take that on. These water filters are for the water that you would think about drinking in an emergency but would not because the chances are you will get sick, but with this bad boy,,,, you wont, you just wont.
You can drink from those places you are uncertain about and you will be fine, and there will always be those places available so as long as you have this you will be ok.
This is a good one, a really good one. I like it and it has become a permenent part of my hiking go bag. The adventure bag... this is is, the one bit of kit I would NOT wander without.
This 750ml water filtration is the essential item for outdoor pursuits in far off regions where drinkable water is in short supply.
The bottle is made of hard plastic with a removable top to suck the filtered water out.
To filer any water the process is simple enough in that the you unscrew the base and remove the pump and then fill it with the dirty water from a stream/pond or worse.
There is a sponge divider in the base of the pump that can also be used for soaking up water from a puddle should you need to.
Once the dirty water is in the filter you simply release the pump and start pumping which pressures the liquid through the filter removing 99% of all viruses and contaminants from it.
When I tried this on dirty puddle water the water once filtered through was crystal clear. I then tasted the water and it was drinkable although with a more earthy taste to it.
If you need to survive out in the wild this is definitely an essential item if you start to get low on water.
Overall its expensive and replacement filters will also be expensive although will keep going filtering water for some time depending on how often you use it and so I feel the technology put into this item justifies the high price.
I already have a Katadyn water filter which was half the price of this one. Katadyn are one of the more well known and trusted producers of this type of product, and I personally feel reassured that I am using a water filter from one of the top brands.
This LifeSaver bottle is certainly well made and designed giving a good feeling that you have bought a good product.
Very robust but also a wee bit heavy for it's size. Presumably due to the heavy duty filter and quality materials.
Trying it from a fast flowing river and using my Katadyn at the same time, the water from both was totally clear with no floaty bits or sediment. Impressive!
It just needs that 'well known brand = confidence' in a product like this especially at this price.
Still performs well enough though.
I have rated this 5 stars both out of my perception and also out of looking at wider independent reviews.
This is a more expensive item within its market so I would always encourage review of wide ranges of sources to validate many of the claims as they are serious claims. Don't want to need your life saved by something thats not been validated to do what it says it will.
I can't validate those claims myself;, though independent professional reviews do support them
I would have preferred the packaging to be better given the price if you planned to give as a gift it might make you question that.
Its a very sturdy high quality piece of kit though. The size is significantly so do bear that in mind;, however that is what the intent is. Photo next to a 32inch screen to show size comparison.
This is an easy to use, compact water filter. The whole kit comes in a neat, waterproof drawstring storage bag and is smaller than a travel cup. The design is extremely portable. The storage bag includes a smaller, separate side pocket which keeps the clean water hose and the outlet cover (when not in use) separate from the water intake hose. Despite it's compact size, this feels robust and of good quality.
This needs comparatively little setup: add the hoses to the correct outlets on the filter; prime the pump (by pumping through 8 litres of clean tap water before first use) and then you're ready to go.
Since we're not going to be going anywhere for a while, I tested this using pond water - which went from a lovely shade of algae-tinged green to crystal clear. I wasn't afraid to drink it and have shown no ill side effects - so (short of getting a water testing kit to check the output) I'm satisfied that this is working as intended.