Dear customers,
Despite the challenging circumstances we are all facing, the last few months have been an incredible reminder of how resilient we can be in the face of adversity and what we can achieve, when we all work towards a common goal together.
It’s in this spirit that we at LifeSaver are continuing to operate as normally as we can. However we want to assure you that we are heeding all the government advice with regards to staff wellbeing in light of the COVID-19 pandemic. As such, any staff who are able to work from home are doing so. Our staff who are essential for fulfilling orders are taking all the required safety measures. We continue to monitor the situation closely and will modify our response as and when needed.
As experts in water purification technology, as well as as manufacturers of water purifiers which protect users from all waterborne viruses, we have been receiving extraordinary levels of enquiries and orders since the pandemic began. As a result, we ask for your patience as it’s taking us a few days longer than normal to dispatch products and respond to enquiries. On average, products are being dispatched 3-4 working days after order placement. Contact via our email address info@iconlifesaver.com is the best way to reach us during this time.
Finally, we’re very proud of the fact we manufacture our products here in the UK as it allows us to ensure the highest possible quality of our products. However, this decision has proven even more beneficial during these turbulent times, as it’s meant our supply chain has remained uninterrupted. This has enabled us to continue providing our products and in turn continue to give our customers much needed peace of mind.
Thank you for your continued support.
The LifeSaver team.
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